Get in touch
We're here —
whenever you need us.
Whether you're looking for care for yourself or someone you love, or you're a professional making a referral — our team is ready to help with no pressure and no obligation.
Care support line open 24 hours, 7 days a week — call 01536 675914 Who are you contacting us for? Choose your pathway below →Regulated by
How can we help?
Choose your pathway
Select what best describes your situation and we'll tailor how we respond — so the right person gets back to you.
Care for myself
I'm looking for support for my own needs
Care for a family member
I'm arranging care on behalf of someone I love
Professional referral
Social worker, LA commissioner or healthcare professional
General enquiry
Something else — happy to help
Office hours
Send us a message
We'll get back to you within one business day — usually sooner.
We'll be in touch within one business day — often within a few hours.
Typical response time: under 4 hours on weekdays
For professionals
Making a referral?
Our dedicated referrals line connects social workers and commissioners directly with our clinical team. We aim to confirm placement availability within 24 hours.